Managed Services

We are a full service Solutions Provider and we stand behind everything we provide to our clients whether it is a product or professional service.  You can reach us 24 hours per day through our customer service portal or via a toll free telephone number, no matter what the issue is, you will receive a rapid response.

Help Desk – The TechnoGen helpdesk is a 24 hour operation with the purpose of answering you question as quickly as possible regardless of when you contact us and irrespective of the question content
-- Service Level Agreement (SLA) administration
-- Warranty Support
-- Complaints & Recognitions
-- Partners
-- Certifications (WOSB, WMATA, WSSC, MDOT, PGCounty Schools, etc.)